{"id":5032,"date":"2026-06-18T13:02:06","date_gmt":"2026-06-18T13:02:06","guid":{"rendered":"https:\/\/pristine-lux.com\/?page_id=5032"},"modified":"2026-06-18T13:02:12","modified_gmt":"2026-06-18T13:02:12","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/pristine-lux.com\/?page_id=5032","title":{"rendered":"Return Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Our main priority is to make sure all of our customers are 100% satisfied.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We pride ourselves in our product quality with strict quality control checks in place. To provide you with additional peace of mind, we also offer a comprehensive&nbsp;<strong>30-day returns guarantee<\/strong>&nbsp;for each order. Buy with confidence and enjoy a great shopping experience!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Return Approval:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Items that can be returned, refunded, or exchanged within&nbsp;<strong>30 days<\/strong>&nbsp;of receiving them must follow the criteria below:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The wrong specifications.<\/li>\n\n\n\n<li>Items with a defective condition caused by\u00a0the manufacturer or shipping carrier.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If you are not in these cases, please contact us at\u00a0<strong>vip@pristine-lux.com<\/strong>\u00a0for immediate support.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Return Process:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Step 1<strong>:\u00a0<\/strong>Contact us at\u00a0<strong><strong>vip@pristine-lux.com<\/strong><\/strong>\u00a0and provide your order number, real photos or video of items, and reason for returning.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Step 2<strong>:\u00a0<\/strong>Customer service will evaluate and assist you with the free return label.<\/li>\n\n\n\n<li>Step 3<strong>:<\/strong>\u00a0Print the label and send the items back to us.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>Note: The items need to be in their original condition and with all their labels.<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our main priority is to make sure all of our customers are 100% satisfied. We pride ourselves in our product&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5032","page","type-page","status-publish","hentry"],"post-meta":{"_edit_lock":["1781787766:1"],"_edit_last":["1"],"site-container":["default"],"site-header-transparent":["default"],"site-page-header":["default"],"site-sidebar":["default"]},"_links":{"self":[{"href":"https:\/\/pristine-lux.com\/index.php?rest_route=\/wp\/v2\/pages\/5032","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pristine-lux.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pristine-lux.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pristine-lux.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pristine-lux.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5032"}],"version-history":[{"count":1,"href":"https:\/\/pristine-lux.com\/index.php?rest_route=\/wp\/v2\/pages\/5032\/revisions"}],"predecessor-version":[{"id":5033,"href":"https:\/\/pristine-lux.com\/index.php?rest_route=\/wp\/v2\/pages\/5032\/revisions\/5033"}],"wp:attachment":[{"href":"https:\/\/pristine-lux.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5032"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}