{"id":5038,"date":"2026-06-18T13:04:56","date_gmt":"2026-06-18T13:04:56","guid":{"rendered":"https:\/\/pristine-lux.com\/?page_id=5038"},"modified":"2026-06-18T13:04:57","modified_gmt":"2026-06-18T13:04:57","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/pristine-lux.com\/?page_id=5038","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Refund or exchange process<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Within 48 hours after ordering:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Step 1<strong>:\u00a0<\/strong>Contact us at\u00a0<strong>vip@pristine-lux.com\u00a0<\/strong>and provide your order number and reason for a refund or exchange.<\/li>\n\n\n\n<li>Step 2<strong>:\u00a0<\/strong>We will assist you in refunding or exchanging.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Note: We will need 2-5 days to produce your items (the shoes or customized bags will require extra time) and 7 \u2013 10 days to ship them out to you. Please contact us within 48 hours to best facilitate a refund or product exchange.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>After receiving:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Step 1<strong>:\u00a0<\/strong>Contact us at\u00a0<strong><strong>vip@pristine-lux.com<\/strong><\/strong>\u00a0and provide your order number, real photos or video of items, and reason for refund or exchange.<\/li>\n\n\n\n<li>Step 2<strong>:\u00a0<\/strong>Customer service will evaluate and assist you in following what you wish.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Notes: All returns must be authorized by our Team via the Support Center. If anything is wrong, please contact us immediately.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refund or exchange process Within 48 hours after ordering: Note: We will need 2-5 days to produce your items (the&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5038","page","type-page","status-publish","hentry"],"post-meta":{"_edit_lock":["1781787926:1"],"_edit_last":["1"],"site-container":["default"],"site-header-transparent":["default"],"site-page-header":["default"],"site-sidebar":["default"]},"_links":{"self":[{"href":"https:\/\/pristine-lux.com\/index.php?rest_route=\/wp\/v2\/pages\/5038","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pristine-lux.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pristine-lux.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pristine-lux.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pristine-lux.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5038"}],"version-history":[{"count":1,"href":"https:\/\/pristine-lux.com\/index.php?rest_route=\/wp\/v2\/pages\/5038\/revisions"}],"predecessor-version":[{"id":5039,"href":"https:\/\/pristine-lux.com\/index.php?rest_route=\/wp\/v2\/pages\/5038\/revisions\/5039"}],"wp:attachment":[{"href":"https:\/\/pristine-lux.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5038"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}